During checkout, we'll provide an estimated delivery date. We'll also include that date in your order confirmation email.

Our Shipping Options:

STANDARD

• Free for all orders
• Arrives in 5–17 business days

EXPRESS

• $10
• Arrives in 3–7 business days

How do I return an Elevate order?
You can start a return by contacting us. We typically respond to refund requests within the same day.

Can I return items after 7 days?
Regrettably, returns are only accepted within 7 days of purchase. This ensures timely assessment and resolution. After this period, accurate product evaluation becomes challenging.

How do I return a defective or faulty product?
If your item is potentially defective or faulty, and it's been less than 7days since your purchase, simply return the item. Elevate will cover the return shipping costs if a defective or faulty product is delivered.

How do I return a physical store purchase?
Our return process is the same for both online and physical orders. Please see above.

To initiate the refund process, contact us via our website.