When you shop at Elevate online or in-person, either in on elevatesupplements.com.au or one of our market stores, you can return items where the bottle's foil seal beneath its lid has not been open or torn, within 7 days of purchase.

Return shipping costs are at the returnees expense.

Shop with confidence at Elevate.

How do I return an Elevate order?
You can start a return by contacting us. We typically respond to refund requests within the same day.

Can I return items after 7 days?
Regrettably, returns are only accepted within 7 days of purchase. This ensures timely assessment and resolution. After this period, accurate product evaluation becomes challenging.

How do I return a defective or faulty product?
If your item is potentially defective or faulty, and it's been less than 7days since your purchase, simply return the item. Elevate will cover the return shipping costs if a defective or faulty product is delivered.

How do I return a physical store purchase?
Our return process is the same for both online and physical orders. Please see above.

To initiate the refund process, contact us via our website.